Returns & Exchanges
At Omafiets, we want you to be fully satisfied with your cycling gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it's a sizing issue or a change of heart, we are committed to getting you back on the road with the right equipment.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original boxes, ensuring all tags are attached and the product is in brand-new condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our technicians inspect the returned gear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing